TalentTrove

Sign In | Create an Account

    Welcome to Help & FAQ

    Having trouble uploading your media? Discovered something that should not be on the website? Here is where you can find frequently asked questions and solutions to address your problems. Click on the questions below for their respective answers. If you don't find what you are looking for, please contact us.

    Contact Us

    If you can't find the answer you're looking for or need help with a feature not listed here, contact us.

    Frequently Asked Questions

    General

     What is TalentTrove.com?

    TalentTrove.com is an online network that provides talented individuals with a platform to create, upload, and broadcast their talents. The word trove is most commonly used in the term "treasure trove", a large collection of hidden valuables. We value our users and make it our job to give each of these hidden gems a chance to be discovered. TalentTrove.com helps you gain exposure without spending money, whether you are a professional or amateur. On TalentTrove.com, you can display your talent without being lost amongst hundreds of random videos. You can share your talent and get meaningful, creative feedback from other users. Let TalentTrove.com be your stage; share your talent with the world.

     Why would I use TalentTrove.com?

    TalentTrove.com was started under the premise of creating a completely level playing field for everyone. We don't sell advantages, we don't make you wait in lines, and we don't ask you to buy anything. There's no catch! We simply offer an open platform for people to come together, showcase their talents, and launch their creative careers. Members can find out about important events and resources, meet like-minded people to collaborate and communicate with, and get meaningful, creative feedback.

     Is TalentTrove.com free?

    Thankfully, yes! We firmly believe in creating a completely level playing field for all users, so we rely solely on advertisers to survive, making all of our features 100% free. If you're interested in advertising on TalentTrove.com, please contact us.

     How do I register?

    You can create a free account by going to the registration page.

     I've lost my password, what do I do?

    Don't panic! We can reset your password. Just click here and provide us with your e-mail address. A temporary password will be sent to you so you can login and reset your password.

     What's a MyStage?

    Your MyStage is a public profile page where everyone can view your information and talents, and leave you feedback.

     What's a BackStage?

    Your BackStage is a place for you to manage your talents. Here you can organize your media, view statistics, change your settings, and view status updates.

     How do I edit my information and contact settings?

    Click here to edit your settings. You can find a link to this tool in the upper-right corner of every page.

     How do I cancel my account?

    We hope there is no reason for you to do this, however, if you still would like to cancel your account, you can click here to do so. Keep in mind all of your media, blogs, and content will be lost and cannot be recovered. This action cannot be reversed, although you're always welcome to re-register with a different e-mail should you decide to come back one day.

     How can I help spread the word about TalentTrove.com?

    Yahoo!, Hotmail, Gmail, and AOL users can use our invite system to invite friends and family. You can also use the various "sharing" buttons found throughout the site to easily recommend us using Twitter, Facebook, and other similar services.

    Media/Upload

     How do I upload a file?

    Once you've read and agreed to our Submission Guidelines, you can upload your media using our upload tool. You can find a link to this tool at the top of every page. If you're still having trouble, contact our support team.

     What types of files can I upload?

    TalentTrove.com accepts files in the following formats:

    Video files: .AVI, .DV, .MOV, .QT, .MPG, .MPG2, .MPEG, .MPEG2, .MPEG4, MP4, 3QP, 3G2, .ASF, and .WMV
    Image files: .JPG, .JPEG, .GIF, and .PNG
    Audio Files: .MP3, .M4A, .WAV, and .WMA
    Text Files: Direct Input only (.DOC and .TXT coming soon!)

     I've uploaded my file, but I don't see it yet.

    First, make sure the file was uploaded in one of the formats listed above. Once uploaded, your file takes time to transcode in our system. This process can be a lengthy one depending on the size of your file. If you followed the steps above, try logging out and then back in. If this doesn't solve your problem, please contact us.

     Why isn't my media loading/playing properly?

    While we work hard to ensure top-notch performance, some issues may arise. Media-related issues are usually due to a high number of simultaneous users accessing the site. Typically, your options are: be patient, the content should load eventually, or try again later when fewer people are browsing the site. However, if you are having a consistent problem with a particular piece of media, please don't hesitate to report it to our technical staff.

     What kinds of talent are allowed?

    TalentTrove.com feels that talent comes in many different forms. The first that come to mind are always singing, dancing, and acting; but we know the world is full of many more. We offer an extensive list of category options, but if you don't find what you are looking for you can submit a new one. If you're curious about what others have to offer in this talent community, check out our categories page and browse for a while.

     What kinds of talent are NOT allowed?

    No plagiarism is allowed anywhere on TalentTrove.com... EVER! Plagiarism is taking someone else's work and presenting it as if it were your own, whether you mean to or not. Committing plagiarism will result in immediate banning and account termination. Please refer to our Plagiarism Policy. Material that cannot be credited to you as the sole original author is restricted. If you are in a band, dance troupe, or other collective, then that entity and its work can be represented by each of the members. Video-blogging, podcasting, etc. posted under the guise of talent is not allowed. We offer a blog space for posting, but our media is reserved specifically for your talents. Anime Music Videos and videos that contain visual and audio elements that you did not create are not allowed. Even if you created the sequence, the cuts are not your own and neither is the audio. However, music videos featuring your own material, both visual and audio, are allowed and strongly encouraged!

     I did a cover of my favorite song. Can I post it here?

    Absolutely! All we ask is that you give credit where credit is due. What is NOT allowed is fraud. Don't cover a song and call it your own. That's illegal no matter what and also a really lame thing to do.

     Can I post my friend's video?

    While we don't doubt that your friend's video is completely awesome, we only allow original content to be posted. However, we strongly suggest you coerce your friend into creating his or her own account for display of this supposedly awesome video.

     I found media with inappropriate content. How do I report it?

    Above the media player, there should be a "Flag this Media" link. Click this link and tell us why you think its content is inappropriate.

    Blogs

     How do I start a blog?

    Just click here and start writing!

     Can I use HTML in my blog entries?

    No, but you can use BBCode.

     How do I contribute to a category blog?

    When you're creating or editing your blog entry, under "More Options", specify the category of your choice. If you don't want your entry to appear in a category blog, leave this option set to "Personal".

     What are superlatives?

    Superlatives provide information about top-performing blog entries and how they rank across all of TalentTrove.com. They don't influence your blog's exposure, they're just a way of letting you know how you're doing compared to everyone else on the site. Have a suggestion for a superlative? Contact us!

     What's a blog roll?

    A blog roll allows you to list links to other blogs you follow so you can recommend them to your readers. On TalentTrove.com, you are allowed to provide up to 10 links.

     Is it possible to hide feedback for my blog?

    When you're creating or editing your blog entry, under "More Options", adjust the "Feedback" setting. You can change this setting at any time.

     I found a blog with inappropriate content. How do I report it?

    At the bottom of every blog entry, there should be a "Flag" link. Click this link and tell us why you think its content is inappropriate.

    Contests

     How does the contest system work?

    Each contest consists of a multi-stage process in which users submit media and vote on others' entries in a series of face-offs. For a detailed explanation, please visit the contest page.

     I entered a contest, but my entry disappeared. Why?

    When you submit an entry, we will review it. If we find that it violates any of the contest's rules, it will be removed, and you will be unable to resubmit it. If your entry disappeared, this is likely the reason. However, if you believe something else happened, or if you'd like us to re-evaluate your entry, please contact us.

     I had a problem submitting my media to a contest, and now the submission period is over. What do I do?

    If this happens, contact us immediately. We might be able to make an exception and still get you entered in the contest.

     Why aren't my entries showing up on the voting page?

    You're not allowed to vote for yourself, so your entries won't appear for you to vote on.

     How are points calculated?

    Points are calculated using the Elo rating system. When a user votes, the scores for each entry either go up or down. These changes depend on a number of factors, including current scores of each entry. For more information, please see the Wikipedia entry.

     Can I vote more than once?

    When you vote, you vote between pairs of entries, not for individual entries. You may only vote on each pair once. But you can keep voting as long as you vote for different pairs.

     Do I need to be a registered user to vote?

    Yes. In order to deter cheating, we require that all voters be registered users of TalentTrove.com.

     How do you determine the winner of a contest?

    Typically, the entry with the highest number of points will be declared the winner. However, if we determine that cheating has taken place, other methods may be used.

     I'd like to sponsor a contest. Who do I contact?

    Contact our marketing wizards who would be glad to assist you.

    Miscellaneous

     I've found a bug, how do I report it?

    For the most part, our site is set up to automatically recognize errors and bugs. However, if you do come across an error that isn't being logged by the site, please contact us and send us a description of the error, as well as when and where you encountered it.

     How can I report a user that's harassing me?

    Tell them to stop. If that doesn't work, you can easily report users for violations or harassment. Simply Contact Us and tell us the problem you're having.

     What should I do if I find someone underage?

    According to our Terms of Service, users under the age of 13 are not allowed on TalentTrove.com without parental consent. This is a safety and security measure to protect us, and more importantly, our users from scams, ad-bots, online predators, etc. If you suspect that a user is underage and does not have parental consent, or is not a legitimate user, we ask that you click the "Report" link on their MyStage to let us know about it. Thanks.

     How do I get featured on the homepage?

    Unlike some sites which undermine the very principle of a level playing field, TalentTrove.com's home page is entirely user-generated. All featured content is automatically updated based on user-generated responses, rankings, and feedback. You can also contact us and let us know you'd like to be considered for our "Stage of the Day". So work hard and be involved in the site and maybe, just maybe, you'll find yourself on the home page.

     I've got a great idea for your site. Who can I share it with?

    Excellent! We'd love to hear your idea. Contact us and speak your mind.

     I am a developer and want to build a widget for the site. Who do I contact?

    Unfortunately, we do not currently have an active API. In the future we fully intend to provide a powerful API that will allow third-party developers to add new functionality to our site. Stay tuned!

     I'm a talent seeker. How can I use TalentTrove.com?

    Please register for an account to gain access to the entire universe of TalentTrove.com's talent. We are working on different account types for different types of users. Stay tuned!

     I'm a journalist and would like to do a story on TalentTrove.com. Who do I contact?

    Send us a message. We would be glad to assist you.

     How can I advertise on TalentTrove.com?

    Contact our marketing wizards who would be glad to assist you.